Information About The Law On The Protection Of Data
Information About The Law On The Protection Of Data
As Ak Yatırım Menkul Değerler A.Ş. ("Ak Yatırım"), we are taking the necessary measures in the capacity of Data Controller for the storage, processing and transfer of your personal data according to the legislation and pursuant to the Law No. 6698 on the Protection of Personal Data ("KVKK") and the principle of right to privacy and protection of fundamental rights and liberties of individuals. We would like to inform you about these issues.
COLLECTION OF PERSONAL DATA
As Ak Yatırım and with the capacity of data controller, we are collecting the personal data of our leads from themselves and/or their officials (e.g., proxies, representatives, guardians) in all kinds of written, verbal and visual formats and automated and non-automated electronic and physical methods through our own channels (Headquarters, branches, website, Internet branch, social media channels, mobile phone) and Akbank T.A.Ş. (“Akbank”) of which we are their subsidiary’s that operates tranmissions of orders and via organizations and institutions which we acquire support services from or which we are business partners with. We are processing, storing and securing your personal data collected by our Company as per the principles stipulated in Article 4 of the KVKK in a measurable and constrained manner and in accordance with the below purposes and reasons for compliance with laws for such purposes.
PROCESSING PURPOSES AND REASONS FOR COMPLIANCE WITH THE LAWS
For the purposes of fulfilling our obligations and responsibilities as Ak Yatırım through all channels, including electronic channels, in relation to the investment services and operations and peripheral services that we execute, we are processing the personal data that are required to provide the best services and products that we aim to offer as well as such information that we are obligated to collect from our customers and our customers' officials as per the legal reasons stated below.
Thus, by our Company;
In case processing of data is necessary for the legitimate interests pursued by the data controller, provided that this processing shall not violate the fundamental rights and freedoms of the data subject:
- The necessity to share with the partnership and joint ventures certain information that have been acquired,
- Being able to carry out improvements regarding the needs of the leads and the industry,
- Execution of strategic planning activities,
- For the purposes of taking and evaluating suggestions regarding the improvement of business processes,
In case data processing is necessary for the establishment, exercise or protection of any right:
- Monitoring of legal affairs,
- For the purposes of tracking requests and complaints
If there is explicit consent:
- Provision of the personalized investment services and operations and peripheral services that are provided by our Company, carrying out the marketing analyses and modelling for the same, and contacting you within the same scope,
- Being able to carry out improvements regarding the needs of the customers and the industry,
- Execution of the other analysis and reporting works and performance of examinations that are deemed to be necessary within the scope of the investment services and operations and peripheral services,
- Execution of strategic planning activities,
- Execution of social responsibility and civil society activities,
- For the purposes of taking suggestions regarding the improvement of business processes, and evaluating the same,
In case processing data is mandatory for establishing, using or protecting a right:
- Monitoring of legal affairs,
- For the purposes of tracking requests and complaints
If there is express consent:
- Provision of the personalized investment services and operations and peripheral services that are provided by our Company, carrying out the marketing analyses and modelling for the same, and contacting you within the same scope,
- Sharing the personal offers regarding our products and services,
- Carrying out ads, promotion and campaign process about our Company products and services within the scope of contacting with you,
- Conducting communication services,
- Carrying out activities regarding the cross-sale of the products and services,
- Carrying out customer acquisition works,
- In relation to the purpose of carrying out activities regarding the customer satisfaction.
TRANSFER OF THE PROCESSED DATA
Your personel data is transferred in a measurable and constrained manner in relation to the processing purposes that stated below;
- to the authorized organizations and institutions (e.g., SPK, YTM, TSBP, BDDK, TCMB, Ministry of Commerce, MASAK, BIST, Takasbank, MKK, GIB, TOBB, TBB), regulation and audit transactions, conducting complaint and legal process,
- to our domestic and/or foreign branches, units and shareholders in terms of establish, operate and terminate the service in relation with the leads,
- to domestic and foreign third parties that we receive external services in order to provide support and consultancy services
and including but not limited to real and legal entities to which transferring data is mandatory within the scope of reasons for compliance with the law.
RIGHTS OF THE DATA SUBJECT WHOSE DATA HAS BEEN PROCESSED
As per the provisions of the KVKK, you may exercise your following rights by applying to Ak Yatırım:
- Learning whether your personal data is processed,
- If your personal data are processed, to request information thereabout,
- Learning the purpose of processing the personal data and whether such processing is used according to the relevant purposes,
- Knowing the domestic or overseas third persons to which the personal data is transferred,
- If the personal data is processed insufficiently or erroneously, requesting the correction of the same,
- Requesting the deletion or destruction of the personal data,
- In case the personal data is corrected, deleted or destroyed, requesting the conveyance of such operations to the third persons to which the personal data has been transferred,
- Objecting to an outcome that is to the detriment of the person due to the analysis of the processed personal data exclusively via automated systems,
- If the person suffers damages due to the wrongful processing of the personal data, requesting the indemnification of such damages.
The request conveyed within such scope shall be finalized without any charges and within 30 days at the latest by Ak Yatırım. However, if the Law on the Protection of Personal Data stipulates any fees, our Company shall collect such fee under the established schedule.
IF YOU WOULD LIKE TO CONTACT US FOR YOUR REQUESTS
If you would like to contact us, provide feedback or ask questions within the scope of the KVKK, with the documents that authenticate your identity and by filling out the Data Subject Request Form under the Law on the Protection of Personal Data:
i. You can sign the form during your application and apply in person to the Ak Yatırım Headquarters, Ak Yatırım branches or Akbank branches with documents that authenticate your identity (identity card, driver's license, etc.), or
ii. You can send the form with documents that authenticate your identity (identity card, driver's license, etc.) through a notary public to the address of Ak Yatırım Menkul Değerler A.Ş. Sabancı Center 4. Levent, 34330 Istanbul, or
iii. You can submit the form with documents that authenticate your identity (identity card, driver's license, etc.) to akyatirim@hs03.kep.tr via the (Registered Electronic Mail) KEP of the data subject.
Within this scope, we would like to remind you that your written applications regarding the above matters shall be accepted after the identity verification is carried out by us.
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